FAQ
Frequently Asked Questions
In Simple 5 Steps, You Can Buy Your Favorite Products!
1. Click “ADD TO CART” On Under Any Product You like. If You want Only One Product, You Can “Proceed to Checkout” & Skip 5 Steps. If You Want More Products, Click On “Continue Shopping”.
2. Once You’ve Added All Your Desired Products, Go To Your Cart & Click “Checkout”.
3. Read The Details Carefully. If You Have Any Special Instructions For Us, You May Write Them In The Box.
4. Click “Proceed to Checkout”, fill in your details, and click “Continue to shipping” and then “Continue to Payment”.
5. Choose your desired payment method and click “Complete order”.
Our Outlet & Manufacturing Unit In Lahore. But Delivery In All Over Pakistan.
Our Customer Service Team Can Be Contacted Via Email At
- finewoods.pk@gmail.com
- info@finewoods.pk
You May Also Call/WhatsApp Us On Our Number
- 0322 447 0286
- 0327 299 6485
All Products Of Finewoods are Manufactured On Order With Premium Quality. If You Ever Receive A Faulty Product From Our End, We Promise To Offer A Free Replacement.
We ship all over Pakistan
Our usual delivery time is 7-10 working days. However, it varies with the type of product you order.
For the orders Under PKR 10,000, it’s Cash on Delivery. For the orders of or above PKR 10,000, it’s 30% Advance and 70% Cash on Delivery.
Yes, of course! We offer you product, design, and order customization. The price would depend on product type, material, and dimensions.
Yes, all the prices of our products are inclusive of GST.
It’s easy! Share your order number and name with our customer service team through any channel (email, phone,social media), and they’ll let you know your order status. Contact our customer service team through email or Call/WhatsApp
- finewoods.pk@gmail.com
- info@finewoods.pk
- 0322 447 0286
- 0327 299 6485
- Bank :MCB Bank
- Account name : Fine Wood
- Account number: 1449607891001185
- IBAN NUMBER: PK06MUCB1449607891001185
No You Can’t Cancel Your Coustomized Order.
SHOPPING INFORMATION
Finewoods Provide Free Home Delivery In Lahore, Karachi, Islamabad. Other Cities Charge 40Rs Pr Kg.
It Depends On Product Type & Quantity. But We’re Always Trying To Deliver Your Product 7-10 Working Days.
Payment Method: Bank Transfer, JazzCash, Easypaisa, Cash.
COD Service Only Offer Under 10,000. Above 10,000 Pay 30% Advance & Remain Bill Of All Products Will Be Cleared Cash On Delivery.
Yes, You Will Receive An Invoice From Company Email.
You Receive An Invoice On A Given Billing Email & Phone Number Also We Will In Touch By Email, Phone call & WhatsApp.
In case, If product will be damage in delivery time we give free replacement of the product (term applies).
On Coustmer choice order (Customize Order) by any (Size/Color). No Return Policy Apply*
Replacement against will be accepted only damaged/defective or not be same product as you order.
Replacement of our products will be accepted only in two condition if your product damaged/defective or not be same product as you order.
Replacement against will be accepted product only if inform within 24 hours of delivery.
In Lahore products replace maximum 3-5 days working days, In other cities product will be replace 7-10 working days.
No, You cannot cancel your order once it has been shipped
Advance payment will not be refunded if you cancel your .